Korsgaden Insights Community

Live Session: Market & Industry News
2026-05-01 11:00 - 12:00 (America/Chicago) | https://us02web.zoom.us/j/87068949668
Join us for our Live Session featuring Sam Geraci, Chief Operating Officer of KIC, as he delivers timely insights on current market conditions and industry trends.
With 27 years of experience in property and casualty insurance and executive leadership roles at American Family Insurance, Liberty Mutual, and Boston Consulting Group, Sam brings a strategic lens to what’s happening across the industry right now. In this session, he will break down key market shifts, emerging challenges, and what they mean for agencies moving forward.
This is a session exclusive to members only. Join us to stay informed, competitive, and prepared for what’s ahead.
*stay tuned – more details to come*

Sidekick Accounting Office Hours
2026-05-06 08:00 - 10:00 | https://korsgaden.com/event/sidekick-accounting-office-hours/2026-05-06/
Sidekick Accounting hosts monthly office hours offering free, basic support and will answer your questions. Join their office hours weekly on the first Wednesday of the month (except holidays) where you’ll be connected to a CPA – let them know you are a member of Korsgaden Insights Community.
JOIN NOW

Sidekick Accounting Office Hours
2026-06-03 08:00 - 10:00 | https://korsgaden.com/event/sidekick-accounting-office-hours/2026-06-03/

Live Session: How to Get Started in Commercial Lines
2026-06-05 11:00 - 12:00 | https://us02web.zoom.us/j/86101682726
Getting started in commercial lines can feel overwhelming, but it doesn’t have to be.
This month Chuck will break down a practical, step-by-step approach to help you confidently enter and grow in the commercial space. From identifying the right opportunities to navigating conversations with business owners, you’ll learn how to simplify the process and start building momentum.
In this session, we will cover:

Why commercial lines is a key opportunity for agency growth and stability
Where to find and how to identify the right prospects
How to narrow your focus and approach specific business types
Simple strategies to secure meetings with business owners
What to do (and not do) during your first meeting
How to present quotes effectively and highlight real value
Ways to position yourself for cross-sell opportunities and long-term relationships

Speaker: Chuck Manganelli
Chuck is the Sales and Vendor Management Director of KIC with a strong background in agency growth and leadership. Starting as a scratch agent, he built a book of over 2,000 policies in five years. He later served in district and state leadership roles at American Family Insurance, with a focus on commercial lines, life insurance, and agency operations.
This is a session exclusive to members only. Join us to stay informed, competitive, and prepared for what’s ahead.

Sidekick Accounting Office Hours
2026-07-01 08:00 - 10:00 | https://korsgaden.com/event/sidekick-accounting-office-hours/2026-07-01/

Live Session: Win Every Appointment — The Customer Corridor Framework™
2026-07-10 11:00 - 12:00 | https://us02web.zoom.us/j/86361906435
Are you feeling like no matter how hard you prepare, you can’t control the outcomes of your conversations lately? Does if feel like a sales WIN has become elusive or even impossible?
Right now, many agents are carrying the pressure and responsibility for unpredictable rates, less competitive pricing, and customer frustrations. Over time, that pressure doesn’t just affect close rates, it affects behavior, and these behavior changes can kill your agency’s growth over time.
If today’s market has made selling feel heavier, more frustrating, or more emotionally draining than it used to, you are not alone.
This month, Bernice Cannistraci and Rob Quesnel will tackle one of the biggest challenges facing agents today: How to WIN by remaining effective, valuable, and confident in conversations with customers, even those that don’t begin in your favor.
This session will challenge some of the assumptions you have been taught about sales, pricing, and what it actually means to win an appointment. You’ll leave with a fresh perspective on how to approach difficult conversations, protect your energy, and create more momentum in a market that can otherwise wear you down.
In this session, we will cover:

Why difficult pricing environments don’t just create objections — they create hesitation, anxiety, and less chances to win
What today’s market is doing to agent confidence, behavior, and long-term growth
Why some appointments feel draining before they even begin
How to rethink success in a way that helps you stay engaged, effective, and motivated
A more strategic, advisor-led approach to conversations that may not be winnable on price alone
How to WIN every appointment — even when you can’t control all the variables

Speaker: Bernice Cannistraci
Bernice is a strategic advisor and growth operator with more than 20 years of experience across insurance, retail, and small business consulting. She helps agents and business owners translate complex market dynamics into clear, actionable strategies that drive growth and strengthen client outcomes. A small business owner and real estate investor herself, she’s known for simplifying complexity and creating structure that enables consistent execution.
Speaker: Rob Quesnel
Rob has over 34 years of leadership experience in the insurance industry, primarily with American Family Insurance. Starting as an agency owner in Minnesota, he went on to lead in sales training, leadership development, marketing, and strategic operations, including a role as Vice President of Marketing and board positions with LIMRA and regional business coalitions.
This is a session exclusive to members only. Join us for a timely conversation on how to navigate today’s sales environment with more confidence, more clarity, and a stronger sense of control over what winning really looks like.

Sidekick Accounting Office Hours
2026-08-05 08:00 - 10:00 | https://korsgaden.com/event/sidekick-accounting-office-hours/2026-08-05/

Sidekick Accounting Office Hours
2026-09-02 08:00 - 10:00 | https://korsgaden.com/event/sidekick-accounting-office-hours/2026-09-02/
