Getting all your Ducks in a Row

Getting all your Ducks in a Row

By Troy Korsgaden, Michelle Hubert and Debra Grommons By Troy Korsgaden, Michelle Hubert and Debra Grommons In the fast-paced, customer-centric world of multiline insurance, operational excellence is not just a goal—it is a necessity. As the industry evolves, the...
The Zest of Rest

The Zest of Rest

By Allison van Tilborgh By Allison van Tilborgh In our 24/7, always-connected world, the idea of taking time out from work seems increasingly unrealistic. According to one recent study, more than half of employees continue to work while they are on vacation—and the...
Your Business in the Balance

Your Business in the Balance

By Bradley Hamner By Bradley Hamner When you started your business, my guess is that you dreamed of one that gave you freedom and flexibility, along with annual growth and increasing profitability, so you can make more personally or reinvest back into the business....
Why Agents Still Matter (and maybe more than ever)

Why Agents Still Matter (and maybe more than ever)

By Sam Geraci By Sam Geraci Thirty years ago, Geico asked customers why on earth they would pay for an insurance agent when they could call Geico and save 15%—the typical commission an agent received at the time—on auto insurance. The ads really took off when Geico...
Better Together

Better Together

By David Carothers By David Carothers Continuous learning and professional development are essential in the commercial insurance industry. With new regulations, emerging risks and innovative solutions, things are always changing. For producers, staying updated with...