Recent Posts A cycle of continuous improvement is what separates the very best from the average. Listen carefully in every interaction you have with your company's current customers and prospects. Encourage everyone on your team to get to the bottom of every...

Recent Posts Technology adoption improves the customer experience and increases productivity. Let’s make 2023 a banner a year. Prioritizing the adoption of current technologies and analytics will take our businesses to a whole new level of success. #Technology...

Recent Posts Real relationships are your most valuable asset. Culture today celebrates "followers" and "likes". This is a great start in expanding your reach. As you deepen your relationships, remember "people do business with people they know and trust". Make sure...

Recent Posts If you’re in a leadership position, your personal involvement is imperative to the growth and advancement of your team. Remember, your team is only as strong as its weakest link. Do not allow yourself to fall into a “status quo” mentality. I’ve seen too...

Recent Posts The insurance industry is in need of top talent. There has never been a better time to be in our business to attract 'A' Players. What used to be a boring and stodgy business, is now exciting and cutting edge. We should be attracting and recruiting...

Recent Posts Replicating "A" players requires effective ways to share knowledge. One of them is through formal training- national sales meetings, regional sales meetings, courses, and certifications. But there is real value in informal channels, too. Have you ever...