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Radical Transformation Taking Place in the Insurance Industry With Troy Korsgaden
Recent Posts In this podcast episode, Troy Korsgaden talks to Dr. John Wales on how to navigate the tsunami of change that is transforming the insurance industry. The Insurance Huddle, is a bi-monthly podcast for insurance newbies and industry veterans alike. Link to...
Show People Who You Really Are
Recent Posts
Position Yourself To Win With Every Customer Interaction
Recent Posts As brokers, agents, and advisors, our job is to deliver customer experiences that are so exceptional that our customers will never want to seek service anywhere else. We need to provide the products that meet each customer’s individual wants and needs,...
When You Have Reasons To Do It, You Will Do It
Recent Posts As professionals, we must script every approach, every call, and every meaningful customer engagement. However, the “reasons” for the script are more powerful than the script itself. Leave the ad-libs for the amateurs! #InflectionPoint...
Stop Everything & Retool Your Database
Recent Posts Stop everything and retool your database now. You can never say thank you enough to your customers. Your current customers have much more opportunity than what you are capitalizing on today. The more you know the more you can help your customers with...
Return On Energy
Recent Posts Have a defined plan. Focus on return on investment, return on equity, and return on energy. Get the most out of each day by focusing everything you do to be in the moment. Avoid getting sidetracked and veering off from your flight plan unintentionally....
Put The Customer First In Everything You Do
Recent Posts
Agency Transformation
1. Do your field leaders have multi-channel or multi-product responsibility? Leading carriers regularly revisit these six questions and perform at least bi-annual check-ins of field structure effectiveness in the spirit of continuous improvement. Insurers that answer...
Following Up
Recent Posts The most valuable currency in the Insurance and Financial Services Industry is information. Put your business in a position to win by leveraging the right information to Follow up, Follow up, Follow up. #InflectionPoint #DiscussionPartner...
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