Utilize Everything You've Got
Utilize everything you have at your disposal before adding and expanding new capabilities. It is human nature to desire the "latest and greatest". Assess all of your systems and processes to meet current customer needs. Create a priority list and execute to leave no stone unturned. This takes great discipline and resolve. Technology is one glaring example. Stop hoping for a better CRM, lead management system, and other productivity tools. The technology we don't use to its fullest, will not help us with our current and prospective customers.
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Articles by
Troy Korsgaden
Troy Korsgaden is a #1 bestselling author, a highly sought after speaker and consultant in the insurance and financial services industry with a proven track record of success. With his 30-plus years of experience in the insurance and financial services industry, he is able to draw on his extensive knowledge of best practices and industry trends as inspiration for his many consulting opportunities and speaking engagements. Troy is highly respected for his insights in the application of technology for carrier workflows and distribution, as well as change management, customer service, and transformational work. His energy, dynamism, humor and distinctive ability to connect with his audience truly set him apart and keep him in high demand.