What is Causing Uncertainty?
Uncertainty is driving a lot of what is impacting the insurance industry right now. Not only in rate action, but capacity and availability of insurance.
The disruption is not over and will take a long time to flow through the system.
We need to provide increased training and tools for our front line teams. They are the ones holding the hands of our clients through this maze of madness!
#Training #KorsgadenInsights #KorsgadenLearningAndPerformance
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Articles by
Troy Korsgaden
Troy Korsgaden is a #1 bestselling author, a highly sought after speaker and consultant in the insurance and financial services industry with a proven track record of success. With his 30-plus years of experience in the insurance and financial services industry, he is able to draw on his extensive knowledge of best practices and industry trends as inspiration for his many consulting opportunities and speaking engagements. Troy is highly respected for his insights in the application of technology for carrier workflows and distribution, as well as change management, customer service, and transformational work. His energy, dynamism, humor and distinctive ability to connect with his audience truly set him apart and keep him in high demand.