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You must be top of mind with the customer. The customer holds all the keys to the kingdom with renewals, new business, additional products and services. Commit to deepening your relationship by adding a concierge level of service and sells within your organization. This applies to everyone, whether you are an agent, broker, or a carrier.

#ConciergeService #ConciergeSells #CustomerExperience #Differentiation #InflectionPoint #DiscussionPartnerAccelerator #StudyGroups #KorsgadenInternationalConsulting #KorsgadenTrainingAndDevelopment

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