Introductions Only, No Selling

Recent Posts Relationships are one of the major keys to success in building a successful and sustainable business. Deepening existing relationships and being intentional on creating new relationships takes dedication. Blocking time to meet new people will pay...
Create A Learning Culture

Create A Learning Culture

Recent Posts Create a learning culture within your organization. To meet and exceed customer expectations, we must constantly grow through learning and performance. Make service enablement and sales enablement a high priority on your list of 2023 objectives....
Execution Is Everything

Execution Is Everything

Recent Posts As we begin to finalize our 2023 plans and budgets, let’s not forget the importance of execution. Create a roadmap that includes tactical plans, a systematic process to measure and monitor progress, and accountability. Strategy is awesome, but without...

AM Best Interview with Lori Chordas

Recent Posts TK joined Lori Chordas from AM Best, along with Richard Augustyn (Chief Executive Officer, NIP Group) and Geof McKernan (Chief Executive Officer, NSM Insurance Group) for a robust conversation on Specialization. Click to view or listen:...
Continuous Improvement

Continuous Improvement

Recent Posts A cycle of continuous improvement is what separates the very best from the average. Listen carefully in every interaction you have with your company’s current customers and prospects. Encourage everyone on your team to get to the bottom of every...
Adoption and Execution

Adoption and Execution

Recent Posts Technology adoption improves the customer experience and increases productivity. Let’s make 2023 a banner a year. Prioritizing the adoption of current technologies and analytics will take our businesses to a whole new level of success. #Technology...
Real Relationships Are Your Most Valuable Asset

Real Relationships Are Your Most Valuable Asset

Recent Posts Real relationships are your most valuable asset. Culture today celebrates “followers” and “likes”. This is a great start in expanding your reach. As you deepen your relationships, remember “people do business with people they...
These Are The Times We Should Be Ramping Up

These Are The Times We Should Be Ramping Up

Recent Posts If you’re in a leadership position, your personal involvement is imperative to the growth and advancement of your team. Remember, your team is only as strong as its weakest link. Do not allow yourself to fall into a “status quo” mentality. I’ve seen too...
Expand Your Reach With Spectacular People

Expand Your Reach With Spectacular People

Recent Posts The insurance industry is in need of top talent. There has never been a better time to be in our business to attract ‘A’ Players. What used to be a boring and stodgy business, is now exciting and cutting edge. We should be attracting and...