by Sarai Snyder | Jun 7, 2022 | Public
Recent Posts Discussion Partners sell more: more volume, more premium…more everything. Why? They’re selling what the customer needs. Their retention is also better. Instead of merely thinking of one line of coverage, think about the customer. How do they buy?...
by Sarai Snyder | Jun 6, 2022 | Public
Recent Posts In this virtual talk, Troy speaks about the need to make a profit in business. Every person that receives a check in the organization must be a profit center. If you are not a profit center, you are an expense (a cost center). As business owners we often...
by Sarai Snyder | May 26, 2022 | Public
Recent Posts Utilize everything you have at your disposal before adding and expanding new capabilities. It is human nature to desire the “latest and greatest”. Assess all of your systems and processes to meet current customer needs. Create a priority list...
by Sarai Snyder | May 24, 2022 | Public
Recent Posts There is no room for error in the marketplace today. We must all strive to be flawless in our execution. Whether you are touching the customer through service, marketing, sales, claims, or policy issuance. We all must be singing off the same song sheet....
by Sarai Snyder | May 17, 2022 | Public
Recent Posts As an industry, we all need to adapt or die. We must bring our entire team along with us to be successful. Whether you are an Agency Owner, a Broker, a Firm, or even a Carrier- we must earn the right to put more products and services in to every household...
by Sarai Snyder | May 16, 2022 | Public
Recent Posts When I first started my career as an agency owner back in 1983, I was young and eager, but didn’t have a lot of industry knowledge. Fresh out of career school, I was fortunate to have had a District Manager who took me under his wing. He was a mentor, a...
by Sarai Snyder | May 12, 2022 | Public
Recent Posts We are pleased to announce the addition of several private Carrier study groups this month. We are also adding a new industry study group open to the general public in July. If you would like more information please email: emily@korsgaden.com. I can...
by Sarai Snyder | May 11, 2022 | Public
Recent Posts Today’s customers are emboldened. They have a higher expectation of the sales and service experience. In the “old days” they would allow you a few. Today, they want everything “now”. Our interactions, processes and systems...
by Sarai Snyder | May 5, 2022 | Public
Recent Posts Great crowd at Soup Live in Dallas Texas. A very fun and energetic group from all over the US. A great chance to reunite with old friends and make new friendships. Thank you Michael and Taylor for allowing me to be a small part of your outstanding event!...
by Sarai Snyder | May 4, 2022 | Public
Recent Posts Offering a customer review every year should not be negotiable. Your processes should not be dependent on any one person, letter, text, email or other technology. We must make a commitment to reaching 100% of our customers consistently every year, using...
