Insights
H2insight and Korsgaden International Announce Partnership Combining Proven Retention and Marketing Systems with Scalable, Best-in-Class Outbound Calling
Korsgaden International, Inc. a leading consultant to many of the world’s largest insurance carriers and financial services companies, and H2insight, Inc., the largest and most reliable outbound call center to the insurance and homebuilding industries, today announced their partnership to link the most effective customer-building...
**ANNOUNCING DISCUSSION PARTNER INDUSTRY SESSIONS**
Do you know you need to retool your business, but aren’t sure where to start?
The Discussion Partner Accelerator Program is a masterful, fast-track approach to take your agency or firm to the next level. The program lays out a blueprint for retooling your business from strategy to execution. It is, literally, a step-by-step roadmap to...
Tina Paulus-Krause to Facilitate Korsgaden Internationalā€™s Discussion Partner Accelerator Program
Visalia, CA, August 24, 2021- Korsgaden International has partnered with Tina Paulus-Krause to facilitate its Discussion Partner Accelerator program. This industry-acclaimed program provides step-by-step instructions for transforming agencies and firms from transaction-based businesses to customer-focused operations providing unrivaled sales and...
Korsgaden International Releases the Discussion Partner Acceleration Guide for Field Leaders
Visalia, CA, August 17, 2021 — Korsgaden International’s recently published Discussion Partner Acceleration Guide for Field Leaders provides even more options for insurance and financial services leaders to deliver unrivaled service to their clients.
The new guide is a companion to the highly acclaimed Discussion Partner Accelerator...
Digital Is the Assistant We Always Wanted
From the 1980s through the early 2000s, many advisers and brokers dreamed of having more help with critical yet time-consuming tasks like proof of insurance and minor claims processing. We mused, “If only I had help with those tasks, I could spend more time focusing on high-touch customer service and sales.”
Today, digital...
People Who Care Give It Their All With Troy Korsgaden -Insurance Guys Podcast
A lively conversation between Troy Korsgaden, Bradley Flowers and Scott Howell.
FINSECA Create A Learning Culture
To book a live presentation email: [email protected]
The New, New World: We Need To Embrace The Unfamiliar and Capitalize On Abundant Opportunities
During the Age of Discovery, after Europeans made landfall in what would later be called the Americas, new trade routes brought new power, riches and wealth to the countries of Europe. Suddenly, despite the fact that the new order of things was unfamiliar, opportunities emerged that no one had ever dreamed were possible.
In today’s rapidly...
Integrating Lifetime Learning into Your Schedule
In my latest book, Discussion Partner: A Radical Transformation to Unrivaled Service in the Insurance Industry, I point out that to be successful in the future, you must be willing to adapt quickly. The way companies, including those in insurance and financial services, are doing business is rapidly changing. It’s no longer "business...
Factors affecting the insurance industry
Agents need to adapt to provide the service clients want.
The insurance industry is affected by a number of factors, including financial markets, legislative trends, and technology. How are these factors—and others— changing the insurance industry, and what can we do to adapt?
The great philosopher Epictetus said it best 2,000 years...
Articles by
Troy Korsgaden
Troy Korsgaden is a #1 bestselling author, a highly sought after speaker and consultant in the insurance and financial services industry with a proven track record of success. With his 30-plus years of experience in the insurance and financial services industry, he is able to draw on his extensive knowledge of best practices and industry trends as inspiration for his many consulting opportunities and speaking engagements. Troy is highly respected for his insights in the application of technology for carrier workflows and distribution, as well as change management, customer service, and transformational work. His energy, dynamism, humor and distinctive ability to connect with his audience truly set him apart and keep him in high demand.