Insights

Outer Space Stuff

Aug 02, 2022
 

Insurance and financial services has become really exciting. There are some real "outer space stuff going on". New technology and the focus on the consumer have changed everything. In this 2 minute Culture Matters podcast clip, Jay and TK talk about how the pendulum has swung from company control to consumer control. Exciting to be a part of...

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Rome Was Not Built In A Day

Aug 01, 2022

All businesses are facing headwinds. We must stand up new capabilities, new processes, and new communication strategies. Do not be afraid to try something new. The time to take action is now. RIGHT NOW! Do not be unrealistic about immediate success- Rome was not built in a day. The key is to start, remain consistent, and immediately get...

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Business Development

Jul 28, 2022
 

To be successful at business development, you must be consistent. We train business owners, executives, and industry field leaders to tag business development onto other required daily activities. This encourages consistency and makes business development a daily habit. In this video clip, TK shares the four opportunities we all have each day to...

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There Has Been A Huge Shift

Jul 26, 2022
 

The Culture Matters Podcast with Jay Doran and Troy Korsgaden has just been released. In this short clip Troy talks about how there has been a huge shift in the insurance and financial services industry.

Listen to full Podcast Here
#InflectionPoint #CustomerFocus #Culture

To book a live presentation email: [email protected]

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Field Leaders Have Never Been More Important

Jul 20, 2022
 

We believe Field Leaders have never been more important to the Insurance Industry. However, there is a major transformation going on with almost every carrier in the marketplace. As companies retool and redesign their multi-channel and multi-product offerings, field leaders should be asking:

  1. Where do I fit in?
  2. How can I bring more value?
  3. How...
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The Seamless Distribution Ecosystem

Jul 19, 2022
 

Consumers today still want a local experience when purchasing insurance and financial services. However, they have a higher expectation for service and sales interactions than they had in the past. They have an expectation that we will provide local service and advice teamed up with digital, call centers, and other technologies that are seamless...

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The Insurance Guys Podcast Feat. Troy Korsgaden

Jul 14, 2022
 

The Insurance Guys podcast featuring Troy Korsgaden dropped yesterday. This 2 minute clip is from an hour long conversation covering a number of subjects. The subject of service and triaging customers to meet their needs is a great strategy to stand up in your business.

 For the full audio podcast: ...

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Build A Stronger Business Opportunity

Jul 12, 2022
 

Take advantage of all the disruption in the world today.To build a stronger business opportunity, we must put the customer first in everything we do. Our primary interactions with customers are in service and sales. Putting the customer first, we do not need to think about commissions. The revenue will come!Increase your knowledge on customer...

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How To Discuss Rate Actions With Your Clients

Jul 07, 2022

Conversations are simply opportunities to deepen the client relationship

Inflation, rising prices, and supply chain disruptions have become a dominant theme in 2022, and the insurance and financial services industry has not been immune to their effects. Many carriers are encountering higher costs to replace or repair homes, automobiles, and...

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Carrier Executive and Field Leader Tip:

Jun 30, 2022


Whether you’re in a carrier operation at the home office, or you’re out in the field, you have control over helping others move towards a Discussion Partner model. You also know what’s working and what is not in your organization.You can help direct the folks who want to grow, and empower them to get information from those who...

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